Every problem is part of, or applies to, a system – and if you are part of that system, you automatically take part in the problem.
A business, irrespective of its assets, processes and technologies, primarily consists of people working as a team (or system). The effect of one person’s reality has a consequence for every other person in that team. If any one member feels conflicted, you will all be impacted – whether you are aware of it or not.
Resolving conflicts in business allows the enterprise to put all of its energy into doing that business. Better.